Is ordering on FanJackets secure?

To ensure your order is secure and privacy is protected, we use SSL (Secure Socket Layer) that provides end to end encryption. We use the service of PayPal to receive your payments that are highly secure and reliable.

Do you ship orders worldwide?

We ship worldwide except Israel, Russia and APO/FPO addresses, for further queries, contact us at sales@fanjackets.com

How can I pay for my order with Fanjackets.com?

For your convenience Fanjackets.com accepts Paypal,Visa, Mastercard, American Express and Discover cards for payment.

How can I use / enter my coupon code?

You can apply the discounted code at checkout in the coupon code field.

How will I know if my order has been received?

After placing your order, you will receive an e-mail confirmation within a few minutes.

Where can I look for information on the order I placed?

Your order confirmation will be sent to you via email that contains all the details, the price of each item, shipping charges, your order number and tracking link..

Can I make a change after I've placed my order?

Changes may be made after an order is submitted but within one business day. Our system is designed to fill orders and get them on their way as quickly as possible. As a result, we are unable to cancel or make any changes after one business day to an order once it has been placed. So contact Customer Support as soon as possible.

How long will it take to receive my order?

We use normal as well as expedited delivery methods that usually takes 3-8 business days to reach at your door step, depending on the shipping option you selected. In case it takes longer than the estimated date, contact our customer service, and we will be happy to assist you.

What courier service you use to deliver the product?

We use the express service of FedEx and DHL to ship our products; however, we use USPS and UPS within the United States.

How can I track my order?

Once your order is dispatched, you will be notified with the tracking details through an email. You can also track your order directly through our website by visiting this Track your order page.

Can I exchange for a different item?

If you’d like to exchange your product with any other item in store, you can contact our customer service for further assistance.

How can I return my jacket?

In case, you need to return your jacket please apply here at the order return portal.

How can I cancel my order?

Orders can be canceled before the item is shipped. However, if the product has already been dispatched, you will have to receive it and then apply for a return.

How can I contact Fanjackets if I have any more questions?

You can also send us an e-mail to sales@fanjackets.com to ask your query in detail