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We at Fanjackets are committed to offer our customers the most trendy, innovative, stylish and flawless products. We never compromise on quality or give false commitments, and follow a clear policy because we value our customers and want you to know everything before you buy. We have streamlined our policy and hope to seek your co-operation for abiding these clauses.
We accept returns on all items, no quibble and always make this process as easy and hassle free as possible. We offer a 30 day return policy from the purchase date. This applies to faulty products, unopened and unused products that are in their original packaging.
Items should wherever possible be returned in their original packaging with any enclosed documentation
We ask you to take reasonable care of the goods you purchase while they are in your possession. This means that: you may inspect and try on the goods as you would try them on in our store but tags should not be removed from any item and the original packaging should be retained. Goods should not be soiled, torn or damaged. The customer is responsible for getting the product back to us at their expense and we suggest that you package it carefully and return the purchase back to us by means that are safe and can be traced if the parcel goes missing.
As soon as your return has been processed by our warehouse, we’ll email you to let you know.
We accept returns for Merchandize credit or Exchange for another size or Jacket only from our store.
International returns please note: If you are returning anything to us from outside the US you must complete a customs declaration correctly indicating that the package contains ‘returned goods’
If within stipulated time period of 24 hours we will not get response for order confirmation from your side, we will take it as confirmed order and start processing.
No product, color and measurement changes after 24 hours of your order placement will be entertained as the product is sent for processing.
Order cancellation request, will result into a direct/flat deduction of 25% from your ordered item amount.
Before shipment of your product, our quality control department inspects the product on varied quality standards to ascertain that the product is exactly the same as ordered from our website. If the product is somehow damaged during the shipment, only then will we get you a replacement shipped with expedited shipping at our expense. If your product is damaged, please mail us at email@example.com, specifying the extent of damage